Returns Policy

What is your returns policy?

We will refund any unopened items that you’re not completely happy with, within 7 days of receipt and the product packaging is still in its original condition and was purchased directly from our store. 

To return your product please email info@stolenrecipe.com.au with your order number and reason for return. 

Please keep in mind that unless there is an error on our part we do not cover the cost of return shipping. 

What happens if my order was damaged in the post? 

If your order was damaged in the post then Stolen Recipe will replace the product free of charge as long as you take a photo of the external packaging (before it is opened) and the product damage.

To get a return shipping voucher please email info@stolenrecipe.com.au with your name, order number and images of your damaged product.

The post office lost my order can I get another one sent to me?

If in the event that your order is lost in transit, then you need to contact us with your order number and order tracking ID via email at info@stolenrecipe.com.au, so we can arrange another for another one to be sent free of charge.

I’m not happy with order, what should I do? 

If you are not happy with your order and it has been less than 7 days since you received the order, then please email us at info@stolenrecipe.com.au to arrange a refund.